Your use of whywaithealthcare.online is subject to WWH’s privacy policy. Please review our privacy policy which contains our data collection practices.
All information you give us must be accurate, if you provide information about yourself or another person, you are confirming that you are authorised to do so.
We do not sell any personal data to anyone. When necessary, it may be shared as detailed below.
On booking, we will ask you for a few details so that we can confirm your identity during the consultation and ensure correct data procedures.
This will include:
You may select your communication preference.
If a friend or family member is present during the consultation, then their name, and if necessary, their relationship to you may documented for legal purposes.
When you use our service, it is essential for us to collect information about your health through written documentation (electronic).
This may include notes on:
The reason for this is to ensure whichever clinician you see will understand your health needs and is a requirement for a healthcare provider, in case of any legal disputes regarding health, advice, or treatment.
This data will be stored and protected by NordVPN Via NordLocker, and can only be accessed by licensed professional clinicians, hired by why wait healthcare, who have an input into the users health.
This data will never be made public.
However, one’s own medical notes may be accessed by the user under the freedom of information act, 2000.
In rare and exceptional circumstances, where there is a dispute, any legal representation may be granted access with consent from both WWH and the user.
In an emergency scenario such as the necessity for us to call an ambulance some data may be shared verbally with an NHS provider. This is due to our conditions and having a duty of care to the user.
We will ask for informed, verbal consent from the user to share any necessary information when making referrals to other healthcare providers.
During consultations video and audio are not recorded by WWH.
However, a summary of what was said done and advised will be documented in electronic notes. Please see the above health and medical section for information on how these are stored and protected.
If you make a payment on the website your credit and debit card details are processed by a third-party payment provider.
We don’t store any of your credit or debit card information and we only keep details of the transactions on our secure servers.
We may also use “cookies”. There is a file saved on your phone tablet or computer. When you visit a website, they collect information about how to use the website and page of your visit. We do not use cookies on your medical or health information. You can understand how are use cookies better by visiting our cookie policy.
Data as described above, is stored and protected by a third party service – NordVPN via NordLocker
NordVPN is a leading provider of cybersecurity and encrypted storage of information for many businesses.
By using the third party – NordVPN – WWH ensures all data protection/ GDPR (government data protection legislation) is legally adhered to; and that your data is not accessible to anybody not described above.
For more information please visit the NordLocker aspect of the NordVPN website
We reserve the right to update and change this policy. It is the users responsibility to periodically check for any changes. The privacy policy displayed on the website will always be the most up-to-date.
If you do not agree to the changes, you may stop using our services at any time.
For any questions or queries, please use the contact form found on the main page.
