Frequently Asked Questions

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  • Anybody over the age of 16, if younger will need to have a parent or guardian present.
  • Anybody in any  country ! You can be in or from any country to be able to have an appointment so long as you have internet connection. 
  • Being outside of the UK will not affect Physio and MH services. GP’s Will be able to advise people outside the UK but will not be able to prescribe medication to a different country.

Payment will be made once the booking is confirmed. This will be confirmed within 2 hours of making the booking but is usually confirmed instantly. You can enter card details or pay by Apple Pay.

Yes your GP can write a prescription to your local pharmacy if they feel it is appropriate.

All information is governed by law under The Data Protection Act 2018, as a responsible healthcare provider we pride ourselves in looking after your data as well as your healthcare needs. The only information collected will be contact details in case we need to reach out and any medical data deemed necessary by the clinician. All Cybersecurity and GDPR is kept safe through One Trust PRO Privacy and Security providers.

You have the right to access  any data held about you through the Freedom of Information Act 2000.

Yes , fortunately we are living in a time in which technology can cater to extensive needs. Our clinicians are experts and helping you describe and understand the same assessment tools used in a face to face appointment.

Considerable evidence has conveyed that virtual appointments have as good and sometimes better outcomes compared with face to face appointments, particularly in Physiotherapy and mental health services. A lot of healthcare services turned virtual during the Covid 19 Pandemic and had similar outcomes.

Yes, on payment  you will be provided with a full receipt on headed paper stating the amount paid and service provided. This will be sufficient for you to claim back the full amount from your healthcare insurance provider. As a verified healthcare provider and registered company, we work with many clients who are insured through private companies such as Vitality, Aviva, Bupa, Axa and many others.

Make an Appointment

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Choose a service:
Icon for General Practitioner Service
GP and Prescriptions
£45.00
Icon for Physiotherapy Service
Physiotherapy Virtual
£32.00
Icon for Counselling for Mental Health Service
Counselling for Mental Health
£45.00
Icon for Pharmacy Service
Pharmacy
£27.00
Icon for Occupational Therapy Service
Physiotherapy Face to Face
£40.00
Couples Therapy
£45.00
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